Help Center
Most common questions about accounts, cards and sign-in are already answered.
Read the FAQ
Support
We're Here to Help.
Send a message and a support specialist will pick it up during business hours. For anything urgent about your account security, the security page has the steps to take right now.
Contact Support
Customer Support
Phone
1-800-000-0000
Hours
Monday–Friday
8:00 AM – 8:00 PM ET
Mailing Address
100 Commerce Avenue, Suite 400, Charlotte, NC 28202
Send a Message
Tell us what you need help with and we'll get back to you by email.
For your security, never include passwords, card numbers, PINs, or other sensitive financial information in this form. Support will never ask you for them.
Thanks for your message. Our support team will get back to you shortly.
Before You Write
These Might Be Faster
Password trouble
Use Forgot Password on the login page to send a reset link to your email.
Go to loginSomething looks wrong
Follow the four steps for suspicious activity before contacting anyone.
Security stepsNot a Customer Yet?
Open a Westhaven National Bank account and see how straightforward everyday banking can look.