Secure login
You sign in with your own credentials, and can add a second step so a password on its own is not enough to get in.
Security
Your Security Matters.
Good security is not a badge on a homepage. It is knowing what protects your account, what to watch for, and exactly what to do when something looks off.
Westhaven National Bank will never ask you to share your password or security PIN through an unsolicited message.
Not by phone, not by text, not by email, and not through a link someone sends you. If a message asks for those details, it did not come from us — however convincing the logo looks.
Protecting Your Account
What Sits Between Your Money and Everyone Else
Six layers, described in plain language rather than security jargon.
Password protection
Passwords are never displayed back to you, and support will never ask you to say one out loud.
Session security
Signed-in sessions end after a period of inactivity, which matters on shared or public computers.
Account notifications
Choose which activity you hear about, so unexpected movement reaches you quickly.
Device awareness
Review the devices that have signed in to your account and remove any you do not recognize.
Privacy controls
Manage what information you share and how Westhaven National Bank contacts you.
Fraud Awareness
How Most Scams Actually Start.
Fraud rarely involves breaking into anything. It usually involves persuading someone to hand over a code, and it almost always comes with pressure to act fast.
- The urgent phone callSomeone claims to be from your bank and needs a code "to stop a fraudulent payment".
- The link in a textA message about a blocked account or a missed delivery, leading to a convincing copy of a login page.
- The email that looks rightCorrect logo, correct tone, wrong sending address.
- The offer that pays youAn unexpected refund or prize that first needs a small payment or your card details.
Pressure to act immediately is the clearest warning sign
If Something Looks Wrong
Four Steps, in This Order
Do these things in sequence. The order matters more than the speed.
- Review the transaction
Open it and check the merchant name, date and amount. Some purchases post under a parent company name that looks unfamiliar at first glance.
- Secure your account
If it still looks wrong, freeze the card and change your password. Sign out any device you do not recognize.
- Contact support
Reach out using the details on our contact page — not a number from a text message or an email you received.
- Do not share passwords or PINs
No legitimate support conversation will ever require them. If someone asks, that is the end of the conversation.
Good Habits
Four Things Worth Doing
Use a unique password
A password reused elsewhere is only as safe as the weakest site you used it on.
Turn on alerts
Notifications are how you find out about a problem in minutes rather than weeks.
Keep devices updated
Most updates exist to close security gaps that are already known.
Check your activity
A quick look through recent transactions once a week catches most surprises.
What this page does not claim
Your security is our priority. We use industry-standard security practices to help protect your personal and financial information. Never share your password, PIN, card details, or one-time security codes with anyone.
Bank Somewhere That Explains Itself.
Open a Westhaven National Bank account and set up your security preferences from the start.